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Intellicall Training and Technical Support Services
On-site training, technical support over the phone and through e-mail
is available for your Intellicall Products.
Please call 1-800-800-9091
Our rates are as follows:
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Phone Programming |
Price |
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AstraTel 2 5020 Download (Includes Service Mode) |
$8.00 |
Per ANI |
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AstraTel 2 4030 Download |
$5.00 |
Per ANI |
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UltraTel Program Download |
$5.00 |
Per ANI |
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AstraTel 2 Mexico Program Download |
$10.00 |
Per ANI |
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Set a Payphone Serial Number to 000000 |
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Clear Serial Number AT2 |
$5.00 |
Per ANI |
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Clear Serial Number UT |
$5.00 |
Per ANI |
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PAC, BRT Transfers from one phone to another or Downloads |
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PAC File Transfer |
$5.00 |
Per ANI |
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BRT File Transfer |
$5.00 |
Per ANI |
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In-House Phone Monitoring (Requires Contract) |
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AT2 w/Monthly Report |
Call |
Per ANI |
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AT2 w/Monthly, Weekly, and Daily Errors |
Call |
Per ANI |
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UT Polling w/Monthly Report |
Call |
Per ANI |
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UT Polling w/Monthly, Weekly, and Error Report |
Call |
Per ANI |
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PAC, BRT, Rate Files |
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PAC File Creation |
$35.00 |
Per File |
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BRT File Creation |
$35.00 |
Per File |
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Other Tech Support (Not Included Above) |
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Tech Support - 15 Minutes Increments |
$12.50 |
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General Questions |
Free |
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| Onsite
Tech Support |
Call |
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| What
do we charge you if we can't get into a phone? |
Free |
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Please Call us for any other questions or services! |
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Terms and Conditions:
All provided services require a Visa or Mastercard on file before any
technical services are rendered. The services for Phone Programming,
Setting a Serial Number, PAC & BRT transfers, and PAC & BRT downloads is
on a per board/per ani basis. In clear language, if we perform one of
these services, and then you change out your board, then you will be charged
again. We track all anis and board serial numbers whenever one of our
technical support services are performed.
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