Intellicall - Repair

January 18, 2005 - Updated Intellicall Repair Policy
Due to Intellicall Manufactured boards being sent in to us that have been destroyed by other board shops that claim to repair Intellicall Manufactured Boards, the pricing matrix for such boards sent to us are now starting at the Level 2 price. These other board shops DO NOT KNOW HOW to fix your boards as we have NEVER trained any other entity nor have we authorized the training of any outside entity. If you don't want your boards to be destroyed by another "repair" company, we recommend sending your boards to us, the original creators and manufacturers. As we always put it, "If we can't repair your AstraTel 2 and UltraTel Boards, No One Can!"

Intellicall Repair Policy in Adobe PDF format:
RMA Policy

Intellicall RMA Repair form in Adobe PDF format:
RMA Traveler Form

Intellicall RMA Service Detailed Description Links

Intellicall Board Repair
Keypad, Hookswitch, Escrow Relay & Cable Repairs
Coin Validator Repair
Intellicall Repair Price List

Intellicall Board Repair
AstraTel 2 Board Repair - We are the manufacturers of the AstraTel 2 Payphone Smart Board. Since we are the manufacturers, we are also the ONLY ones who truly know how to fix your AstraTel 2 boards. Please don't make the mistake of sending your boards to another repair shop that will destroy your AstraTel 2 boards and send them back to you UNREPAIRABLE, while still charging you for a repair.

Just remember this:
IF WE CAN'T FIX YOUR AstraTel 2 BOARD....NO ONE CAN.

AstraTel 2 Board Repairs Level 1 - Single Repair Problem.
(6 Month Warranty)

Level 2 - Two Repair Problems.
(6 Month Warranty)

Level 3 - Three or more Repair problems.
(6 Month Warranty)

ROM Upgrade - Upgrade an older ROM chip with the latest version.

UltraTel Board Repairs Standard Repair - One low price for all UltraTel Repairs.
(3 Month Warranty)

I*Star Board Removal - We convert and remove the I*Star Board. We do not check for any other problems.

INET Management Board Repairs Minor Repair - Single Repair Problem.
(3 Month Warranty)

Major Repair - Two or more Repair Problems.
(3 Month Warranty)

12v Power-up Modification - Fixes Power-up Problems on Newer Computers.
(3 Month Warranty)

Mosart Replacement - We replace our custom Mosart chip if the old one fails.
(3 Month Warranty)

Keypad, Hookswitch, Escrow Relay & Cable Repairs

Keypad Repairs Standard Repair - We Repair any type of Intellicall Keypad.
(3 Month Warranty)

Keypad Conversion - Conversion from a UltraTel Keypad to a AstraTel 2 Keypad.

Hookswitch Standard Repair - We Repair any type of Intellicall Hookswitch.
(3 Month Warranty)

Hookswitch Conversion - Conversion from a UltraTel Hookswitch to a AstraTel 2 Hookswitch.

Escrow Relay Repair Base Repair w/Bucket - 12 Volt and 48 Volt Relay and Bucket Repairs.
(3 Month Warranty)

Base Repair - 12 Volt and 48 Volt Relay Repairs.
(3 Month Warranty)

Bucket Repair - Escrow Bucket Cleaning and Repairs.
(3 Month Warranty)

SDL Cable Repairs Standard Repair - Repairs our custom SDL cable for quick AstraTel 2 Board Downloads.
(3 Month Warranty)

DL Cable Repairs Standard Repair - Repairs our custom DL cable for quick UltraTel Board Downloads.
(3 Month Warranty)

Coin Validator Repair

Mars MS-16 Coin Validator Repairs Base Repair - Cleaning, Adjustments, and Coin Calibration.
(3 Month Warranty)

Actuator Replacement - Repair of the Actuator, in addition to the Base Repair.

Post Repair - Coin Jam, Trash Chute, and ECHS Mounting Post Repairs, in addition to Base Repair.

Coinco Mechanical Coin Validator Repairs Base Repair - Cleaning, Adjustments, and Coin Calibration.
(3 Month Warranty)

Trigger Switch Repair Base Repair - Cleaning, Adjustments, and Coin Calibration.
(3 Month Warranty)

Intellicall Repair Price List

Please Call 1-800-800-9091 for all pricing.
Pricing and availability may change without notice!